01Introduction
Ck447 is a trusted online Sports Betting platform in Bangladesh. When you use our website and app, certain personal information is shared with us. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe.
By creating an account on ck447 or using our services, you agree to this Privacy Policy. We strongly encourage you to read it, as it sets out a clear understanding between us regarding how your information is handled.
Key Message: ck447 treats your privacy as a top priority. We only collect information that is genuinely necessary to provide our services.
This Privacy Policy applies to all ck447 services — including the main website, mobile app, live betting section, lottery, promotions, and customer support.
02What Information We Collect
Ck447 collects two types of information from users — data you provide directly, and data collected automatically.
Information You Provide Directly
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At registration | Identity Verification & Account Creation |
| Mobile Number | At registration | OTP Verification & Communication |
| Email Address | At registration | Account Notifications |
| Date of Birth | At registration | Age Verification (18+) |
| NID / Passport | During KYC verification | Identity & Legal Compliance |
| Payment Information | Deposit / Withdrawal Time | Transaction Processing |
Automatically Collected Information
The following information may be collected automatically while you use ck447:
- IP address & geographic location (up to city level)
- Browser type, operating system, and device information
- Session duration, page views, and click history
- Betting History & Transaction Records
- Login Time & Logout Time
Automatically collected data is primarily used to ensure platform security and prevent fraudulent activity. It also helps us improve your overall experience.
03How Your Information Is Used
Ck447 uses your information only for specific purposes. It is never used for anything beyond that without your consent.
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To correctly process deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your complaints or queries as quickly as possible.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve platform performance and enhance the user experience.
- Promotional Communications: To keep you informed about offers and promotions, with your consent.
Ck447 never uses your information to make decisions against you. Our only goal is to serve you better.
04Who Your Information Is Shared With
Ck447 never sells your personal information. However, there are limited circumstances where data may be shared:
- Payment Processor: Only the information necessary to process transactions with bKash, Nagad, Rocket, or your bank.
- KYC Service Provider: With authorized service providers for identity verification.
- Legal Authority: Where required by law, such as in response to a court order or government investigation.
- Technology Partners: Technology partners that support ck447's platform operations — they are not permitted to use your data independently.
Before sharing data with any third party, ck447 ensures they meet the required data protection standards. Your information is never sold to advertisers or any commercial entity.
05Cookies Policy
Ck447 uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
Cookie Type
- Essential Cookies: To maintain login sessions and ensure security. Disabling these may cause the site to not function properly.
- Performance Cookies: To understand which pages are visited most, helping us improve site speed and performance.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To analyze user behavior and improve our services.
You can delete or disable cookies at any time through your browser settings. Note that doing so may limit some features.
06Data Retention Period
Ck447 retains your information only for as long as needed to provide our services. Even after account closure, certain data may be kept for a specified period for legal compliance.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the lifetime of your account | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction History | 7 years after account closure | Financial Regulations |
| Betting History | 3 years after account closure | Dispute Resolution |
| Customer Support Logs | 2 years after last contact | Service Quality Improvement |
07Your Rights
You have important rights regarding your personal data on ck447. To exercise any of them, email us at support@ck447.ws.
Right to Access
You may request to see what information ck447 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that we restrict the processing of your data.
Right to Data Portability
You may request a copy of your information in a structured, portable format.
Right to Withdraw Consent
You can opt out of marketing communications at any time.
08Security Measures
Ck447 uses industry-standard security technology to protect your data. Our security framework includes:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall Protection: Advanced firewall protection to block unauthorized access.
- Regular Security Audits: Regular system audits conducted by third-party experts.
- Access Control: Only authorized personnel have access to user data.
- Data Backup: Regular backups are stored on secure, encrypted backup servers.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and log out of sessions on unfamiliar devices.
09Child Protection Policy
Ck447 is strictly prohibited for anyone under 18. We do not knowingly collect or process data from minors.
Age is verified at registration, and KYC documents may be requested in suspicious cases. If we find that a minor is using our platform, the account will be immediately closed and all associated data will be deleted.
If you believe your child is using ck447, please contact support@ck447.ws immediately. We will take prompt action.
10Policy Updates
Ck447 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will reflect any changes.
- For significant changes, a notification will be sent to your registered email or mobile number.
- Continued use of our services after any changes constitutes your acceptance of the updated policy.
We recommend checking this page regularly. For any significant changes, we will always try to notify you in advance.
11Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team:
- Email: support@ck447.ws
- Live Chat: Available 24/7 at the bottom-right corner of the website
- Response Time: Within 72 hours
We take every privacy-related request seriously. Our dedicated team is always here to help.